Thermos® products are produced in socially compliant factories. Rigorous quality control systems ensure that each product meets with or exceeds applicable material and performance standards. To ensure 100% customer satisfaction, Canadian Thermos Products Inc. provides replacement parts to fit most Thermos® items. For further assistance or to order a replacement part, please contact our Customer Service department: Canadian Thermos Products Inc. 370 King Street West, Suite 302, Box 11 Toronto, Ontario, Canada
M5V 1J9 Tel: 416.757.6231 Toll Free: 1.800.669.7065 Fax: 416-757-6230
Email: customerservice.canada@thermos.com Please note that charges will apply to parts not covered by warranty.
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